contacts

HEADQUARTERS
Phone number: +3901053931
Fax: +39 010 5393261
ABI (Italian Banking Association) code: 03332
Swift Code / Bic: PASB IT GG XXX
The phone numbers of the branches are available within the appropriate section (Italian only) of the Website.
Through the following section it is possibile to communicate with the Bank, for either information requests or direct messages to internal offices.
PLEASE SELECT A TOPIC:
COMMERCIAL INFORMATION ABOUT THE BANK'S SERVICES
For commercial information requests about the Bank's services, please fill in the following form: (Fields marked with an asterisk * are required)
PERSONAL INFORMATION
I WOULD LIKE TO RECEIVE FURTHER INFORMATION ABOUT:
Security Code
Please copy the alphanumeric code contained in the image in the appropriate field, respecting the sequence of upper and lower case letters. É You can click HERE to generate a new image.
Italian Legislative Decree No. 196/2003 - DECLARATION OF CONFIDENTIALITY:
BANCA PASSADORE & C spa shall process the data provided, with computerised tools, in order to send the information requested, as well as for statistical purposes and to improve the service. The data provided are processed with the utmost confidentiality and shall not communicated or circulated to third parties. BANCA PASSADORE & C. as data controller is represented by its delegated manager. Lastly, we would like to remind that the data subject may exercise the right provided for under Art. 7 of the Italian Legislative Decree 196/2003. In particular, each data subject has the right: to obtain the confirmation as to whether or not personal data concerning him/her exist, and the communication of such data in intelligible form; to obtain knowledge of the logic applied and purposes of the processing carried out; to know the identifying details of the data controller, managers and the representative appointed in accordance with Art. 5, paragraph 2; to know the subjects or categories of subjects to whom the personal data can be communicated; to obtain the cancellation or blocking of data processed unlawfully, as well as the updating, adjustment or, where interested therein, the integration of said data; to oppose, for legitimate reasons, the processing of the data.
INFORMATION AND ASSISTANCE ABOUT E-BANKING SERVICES
The E-Banking and E-money Service, whose contacts are available within the Customer Service section of this Website, is at disposal for general information and assistance about the Bank's e-Banking Services (IB, MB, MB+, CBM and TB). The E-Banking and E-money services acts as point of contact also in case of lost, stolen or compromised Security Codes for accessing the Bank's E-Banking services.
As an alternative, please fill in the following form: (Fields marked with an asterisk * are required)
PERSONAL INFORMATION
Security Code
Please copy the alphanumeric code contained in the image in the appropriate field, respecting the sequence of upper and lower case letters. You can click HERE to generate a new image.
Italian Legislative Decree No. 196/2003 - DECLARATION OF CONFIDENTIALITY:
BANCA PASSADORE & C spa shall process the data provided, with computerised tools, in order to send the information requested, as well as for statistical purposes and to improve the service. The data provided are processed with the utmost confidentiality and shall not communicated or circulated to third parties. BANCA PASSADORE & C. as data controller is represented by its delegated manager. Lastly, we would like to remind that the data subject may exercise the right provided for under Art. 7 of the Italian Legislative Decree 196/2003. In particular, each data subject has the right: to obtain the confirmation as to whether or not personal data concerning him/her exist, and the communication of such data in intelligible form; to obtain knowledge of the logic applied and purposes of the processing carried out; to know the identifying details of the data controller, managers and the representative appointed in accordance with Art. 5, paragraph 2; to know the subjects or categories of subjects to whom the personal data can be communicated; to obtain the cancellation or blocking of data processed unlawfully, as well as the updating, adjustment or, where interested therein, the integration of said data; to oppose, for legitimate reasons, the processing of the data.
PRESS & MEDIA
In order to communicate with the Marketing Service of the Bank, please fill in the following form: (Fields marked with an asterisk * are required)
PERSONAL INFORMATION
Security Code
Please copy the alphanumeric code contained in the image in the appropriate field, respecting the sequence of upper and lower case letters. É You can click HERE to generate a new image.
Italian Legislative Decree No. 196/2003 - DECLARATION OF CONFIDENTIALITY:
BANCA PASSADORE & C spa shall process the data provided, with computerised tools, in order to send the information requested, as well as for statistical purposes and to improve the service. The data provided are processed with the utmost confidentiality and shall not communicated or circulated to third parties. BANCA PASSADORE & C. as data controller is represented by its delegated manager. Lastly, we would like to remind that the data subject may exercise the right provided for under Art. 7 of the Italian Legislative Decree 196/2003. In particular, each data subject has the right: to obtain the confirmation as to whether or not personal data concerning him/her exist, and the communication of such data in intelligible form; to obtain knowledge of the logic applied and purposes of the processing carried out; to know the identifying details of the data controller, managers and the representative appointed in accordance with Art. 5, paragraph 2; to know the subjects or categories of subjects to whom the personal data can be communicated; to obtain the cancellation or blocking of data processed unlawfully, as well as the updating, adjustment or, where interested therein, the integration of said data; to oppose, for legitimate reasons, the processing of the data.

CUSTOMER SERVICE

E-BANKING SERVICES (IB SERVICE, MB SERVICE, MB+ SERVICE, CBM SERVICE, TB SERVICE)
Help desk (workdays - office hours)
Phone number: +39 010 5393381
BLOCKING OF LOST OR STOLEN CARTA CONTO
FROM ITALY
800822056
FROM AUSTRIA
0800295695
FROM ARGENTINA
00398003027742
FROM AUSTRALIA
1800140714
FROM BELGIUM
080072585
FROM BRAZIL
00083977255
FROM CANADA
18003706780
FROM CYPRUS
08095605
FROM DENMARK
80010101
FROM FINLAND
0800113970
FROM FRANCE
0800906772
FROM GERMANY
08001815154
FROM UNITED KINGDOM
0800969760
FROM GREECE
00800391278620
FROM IRELAND
1800553914
FROM LUXEMBOURG
08002387
FROM NORWAY
80011616
FROM THE NETHERLANDS
08000224493
FROM PORTUGAL
800839908
FROM SPAIN
900993954
FROM SWEDEN
020794393
FROM SWITZERLAND
0800553405
FROM TURKEY
00800399078918
FROM HUNGARY
0680011259
FROM USA - AT&T
18003489906
FROM USA - MCI
18003738584
INTERNATIONAL TOLL NUMBER
+390260843768
BLOCKING OF BANCA PASSADORE NEXI CARDS
FROM ITALY
800151616
FROM ABROAD, EXCLUDING USA
+390234980020
BLOCKING OF AMERICAN EXPRESS CARDS
FROM ITALY
06 72900347
FROM USA, CANADA, AUSTRALIA
01180026392279
FROM MEXICO
018001231690
FROM ABROAD, EXCLUDING USA, CANADA, AUSTRALIA, MEXICO
0080026392279
CUSTOMER SUPPORT - 24 HOURS A DAY
06 72282
POS TERMINAL SUPPORT FOR MERCHANTS
TOLL-FREE NUMBER AVAILABLE 24/7, 365 DAYS A YEAR
02 345448